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Request Computer Hardware Disposal

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We will come, pick up, and dispose of your old computer equipment. Submit a request.

We will help you coordinate the safe, secure disposal of old computer equipment in compliance with CHOP Information Services policies and best practices.

Please do not place unwanted items in hallways or in other areas that may present a safety issue or put the items at risk for unauthorized removal.

Please note that we do not provide services for disposal of lab and non-computer related equipment.

Please refer specific hardware usage questions to their respective support providers or contact the CHOP IS Support Center at ext. 4-HELP (4-4357) or (215) 590-4357.

Call the CHOP IS Support Center

Contact the CHOP IS Support Center at ext. 4-HELP (4-4357) or (215) 590-4357. Using the following information will help the Support Center person better direct your request:

  • Which IS Area/Service do you need assistance from? 'Research IS"
  • What is the specific type of service you need assistance with?"RIS End-User Technology Services"
  • Assignment Group "Research ARC" or "Research CTRB" or "Research RCPR" depending on your location
  • Provide a description of the support you are requesting "Support for Computer Hardware Disposal"  and provide full details of computer hardware disposal

Use the CHOP IS Support Center Portal (Service Now)

  1. Click the "Submit A Request" button to the left and go to Service Now
  2. Login with your CHOP username and password
  3. Select "Order Something" from top left 3 bar menu
  4. Select "IT Services"
  5. Select "Ad Hoc"
  6. Which IS Area/Service do you need assistance from? Add 'Research IS"
  7. What is the specific type of service you need assistance with? Add "RIS End-User Technology Services"
  8. Assignment Group "Research ARC" or "Research CTRB" or "Research RCPR" depending on your location
  9. Short Description "My Question ..."
  10. Description "Support for Computer Hardware Disposal - Provide full details of computer hardware disposal"
  11. Add screenshots using the "Add Attachments" if useful in resolving your request
  12. Select the "Order Now" button
  13. Copy reference number for your records.