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Cameras Access Request

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Software to capture live video and audio to assist with patient evaluations. Request access to the evaluation room cameras for yourself, or on behalf of another user.

Contact the CHOP IS Support Center at ext. 4-HELP (4-4357) or (215) 590-4357. Using the following information will help the Support Center person better direct your request:

  • Which IS Area/Service do you need assistance from? 'Research IS"
  • What is the specific type of service you need assistance with? "Research IS Systems Operations"
  • Assignment Group "Research Systems"
  • Provide a description of the support you are requesting "Cirrus - Cameras Access Request, requesting support for ... or more information for this service ..."

Use the CHOP IS Support Center Portal

  • Go to the CHOP IS Support Center Portal
  • Login with your CHOP username and password
  • Select "Order Something" from top left 3 bar menu
  • Select "IT Services"
  • Select "Ad Hoc"
  • Which IS Area/Service do you need assistance from? Add 'Research IS"
  • What is the specific type of service you need assistance with? Add "Research IS Systems Operations"
  • Assignment Group "Research Systems"
  • Short Description "Cirrus - Cameras Access Request - Something Went Wrong"
  • Description "Cirrus - Cameras Access Request, requesting support for ... or more information for this service ..."
  • Add screenshots using the "Add Attachments" if useful in resolving your request
  • Select the "Order Now" button
  • Copy reference number for your records.