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Data Center Hosting

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Get hosting for physical servers maintained by RIS staff on the Research Institute infrastructure for your computational needs.

Call the CHOP IS Support Center

Contact the CHOP IS Support Center at ext. 4-HELP (4-4357) or (215) 590-4357. Using the following information will help the Support Center person better direct your request:

  • Which IS Area/Service do you need assistance from? 'Research IS"
  • What is the specific type of service you need assistance with? "Research IS Systems Operations"
  • Assignment Group "Research Systems"
  • Provide a description of the support you are requesting "Data Center, I'd like to request new service for ..., or I'd like to request support for ..., or I'd like to request more information about ..."

Use the CHOP IS Support Center Portal

  1. Click the Submit A Request button to the left and go to CHOP IS Support Center Portal
  2. Login with your CHOP username and password
  3. Select "Order Something" from top left 3 bar menu
  4. Select "IT Services"
  5. Select "Ad Hoc"
  6. Which IS Area/Service do you need assistance from? Add 'Research IS"
  7. What is the specific type of service you need assistance with? Add "Research IS Systems Operations"
  8. Assignment Group "Research Systems"
  9. Short Description "Data Center - requesting new service, support, or more information for this service"
  10. Description "Data Center, I'd like to request new service for ..., or I'd like to request support for ..., or I'd like to request more information about ..."
  11. Add screenshots using the "Add Attachments" if useful in resolving your request
  12. Select the "Order Now" button
  13. Copy reference number for your records.